TickOS
00The customer support hub

Every message becomes a ticket.

Email, forms, your help center, bookings and the API flow into one calm inbox. Add a knowledge base, changelog, broadcasts, scheduling and automations — all on your own domain.

Start for freeSee how it works

Unlimited tickets & teammates on every plan · No credit card

Email
Form
Help center
Booking
API
tickos · receiving1,286 received today
via APIurgent

Webhook returns 500

api · acme-prod

BUG-000311

openKGassigned
via Formnormal

Question about yearly plans

ana@lumen.studio

WEB-000057

openAMassigned
via Emailhigh

Checkout fails on Safari

liam@northwind.io

SUP-000142

openTBassigned
SUP-000142 · openCSAT · Amazing!BUG-000311 · assigned to TomChangelog v2.4.0 publishedWEB-000057 · resolvedBroadcast · 61% openedDemo call booked · reminder sentArticle deflected a ticketticket.created → webhook 200SUP-000142 · openCSAT · Amazing!BUG-000311 · assigned to TomChangelog v2.4.0 publishedWEB-000057 · resolvedBroadcast · 61% openedDemo call booked · reminder sentArticle deflected a ticketticket.created → webhook 200
01Nine modules

Nine modules. One support workspace.

Every module shares the same contacts, domain, team and API — so the pieces actually talk to each other.

Support Tickets

Every email, form and API call becomes a ticket.

Module 01Learn more
02The tour

One workspace, from first email to last release.

01 — Support Tickets

One inbox for every conversation your customers start

Emails to support@yourcompany.com, form submissions, portal requests and API calls all land as tickets with their own ID, owner and status. Your team works them in a realtime inbox built for speed.

Explore Support Tickets
app.tickos.dev — Tickets
All30Inbox19Waiting6Snoozed4live
  • HJ

    Mobile app crashing on iOS 18

    SUP-000143 · Hannah Jones

    open
  • MC

    Invoice shows the wrong VAT ID

    BILL-000021 · Mike Chen

    open
  • SJ

    Cannot log in after password reset

    SUP-000141 · Sarah Johnson

    open
  • TB

    Dashboard loading slowly

    SUP-000139 · Tom Baker

    review
  • EW

    Upgrade to yearly billing

    BILL-000020 · Emma Wilson

    pending
  • OS

    Export contacts to CSV

    SUP-000137 · Olivia Scott

    resolved

02 — AI Agent

Answers from your Knowledge Base, approved by your team

When a customer writes, the AI agent searches your published articles and leaves a reply draft in the ticket with its sources. Your team reviews it, edits if needed and sends. If the answer isn't in your docs, it hands the ticket to a person.

Explore AI Agent
app.tickos.dev/app/tickets/SUP-000931

Luis Heredia

Inbound

Hi, I can't connect my WhatsApp with the QR code. It says the session expired.

03 — Broadcast

Email your customers from the same place you support them

Write product announcements and newsletters with a block editor, send them to a contact group and watch opens and clicks come in. Same contacts, same domain, no extra tool.

Explore Broadcast
app.tickos.dev — Broadcast · March product update

SubjectWhat's new in March 🚀

PreviewFaster inbox, custom views and more

Acme

Your inbox just got faster

Hi {{first_name}}, this month we shipped custom inbox views and scheduled replies.

See what's new

Changelog block

featureCustom inbox views

improvementScheduled replies

/

04 — Transactional Email

Email your app sends, delivered from your domain

Receipts, password resets, magic links and alerts. Send them with one API call or through SMTP, from your verified domain, and follow every email from queued to delivered, opened and clicked.

Explore Transactional Email
Email · last 7 days

Delivered

98.7%

Opened

61.2%

Clicked

18.4%

Bounced

0.6%

    05 — Automations

    Workflows that run your support while you sleep

    Drag triggers, waits, conditions and actions onto a canvas. When a ticket changes status, a tag is added or an email is opened, TickOS takes the next step automatically.

    Explore Automations
    Automation · Post-resolution review
    yesno

    Trigger

    Ticket status → resolved

    1,284 in · 1,284 done

    Wait

    2 days

    1,284 in · 1,190 done

    If / else

    Opened CSAT email?

    1,190 in · 1,190 done

    Send email

    We'd love a review

    812 in · 806 done

    Add tag

    follow-up

    378 in · 378 done

    active · runs every minute

    06 — Changelog

    Ship updates your customers actually read

    Write a release once. It appears on your public changelog, can drop into your next newsletter with a single block and is available through the API for your own app.

    Explore Changelog
    help.acme.com/changelog

    What's new at Acme

    Product updates, fixes and announcements

    v2.4.0

    1. Sep 22, 2026 · v2.4.0New

      Thanks Sarah, the fix is live…

      Tomorrow 9:00 AMSend later

      Scheduled replies feature

      Write now and send later, in your workspace timezone.

    2. Sep 15, 2026 · v2.3.2

      Faster inbox search improvement

      Search across subjects and messages is now 3× faster.

    3. Sep 09, 2026 · v2.3.1

      Attachments in Slack threads fix

      Files uploaded from Slack now reach the customer.

    4. Sep 01, 2026 · v2.3.0

      Help center in Spanish announcement

      Your portal now speaks English and Spanish.

    07 — Knowledge Base Portal

    A help center on your domain that answers before they ask

    Every workspace gets a public portal with your changelog and a place for customers to open and follow their tickets. Pro adds a searchable knowledge base, a community and the Docs layout — all in your colors.

    Explore Knowledge Base Portal
    help.acme.com
    AAcme

    How can we help?

    Search articles…

    Getting started

    12 articles

    Billing

    8 articles

    Security

    9 articles

    Integrations

    15 articles

    08 — Scheduling

    Let customers book time with you — and never miss the follow-up

    Publish a booking page for demos, onboarding or support calls. Customers pick a slot in their own time zone, get a confirmation and reminders by email, and the booking lands in your inbox as a ticket.

    Explore Scheduling
    acme.tickos.dev/book/product-demo
    A

    Product demo

    30 min

    Video call

    Europe / Madrid

    October 2026

    MTWTFSS123456789101112131415161718192021222324

     

    9:00 AM9:30 AM10:00 AM10:30 AM11:00 AM

    09 — Developers

    Support infrastructure behind one clean API

    Everything in TickOS is available through a documented REST API. Create tickets from your app, send transactional email, sync contacts and react to events with signed webhooks.

    Explore Developers
    create-ticket.shBash
    1curl -X POST https://api.tickos.dev/v1/tickets \
    2 -H "Authorization: Bearer $TICKOS_KEY" \
    3 -H "Content-Type: application/json" \
    4 -d '{
    5 "subject": "Checkout fails on Safari",
    6 "email": "liam@northwind.io",
    7 "priority": "normal"
    8 }'
    201 Created84 ms · application/json
    {
    "id": "tck-8f3a2c91",
    "number": "SUP-000142",
    "status": "open",
    "priority": "normal",
    "created_at": "2026-09-25T09:41:07Z"
    }
    03Who it's for

    Built for teams who'd rather ship than configure a helpdesk.

    CUSTOMER

    Freelancer

    Look like a support team of ten

    A help center, a support address on your domain and a tidy inbox — set up in an afternoon, free forever.

    Inbox chaosPro support

    TICKET

    SUP-000001

    resolved

    CUSTOMER

    Agency

    One workspace per client

    Separate inboxes, branded portal and changelog for every client. Switch between them in a click.

    10 client inboxes1 login

    TICKET

    SUP-000002

    resolved

    CUSTOMER

    Software team

    Support wired into your product

    Create tickets from your app, send transactional email and react to signed webhooks.

    Glue scriptsOne API

    TICKET

    SUP-000003

    resolved

    04 — For developers

    The support stack you can curl.

    Create tickets from your app, send email by API or SMTP, stream events with signed webhooks and debug it all in the Playground.

    • REST API with OpenAPI spec
    • HMAC-SHA256 signed webhooks
    • Email API + SMTP relay
    • Request logs & live Playground
    Developer platform
    create-ticket.shBash
    1curl -X POST https://api.tickos.dev/v1/tickets \
    2 -H "Authorization: Bearer $TICKOS_KEY" \
    3 -H "Content-Type: application/json" \
    4 -d '{
    5 "subject": "Checkout fails on Safari",
    6 "email": "liam@northwind.io",
    7 "priority": "normal"
    8 }'
    201 Created84 ms · application/json
    {
    "id": "tck-8f3a2c91",
    "number": "SUP-000142",
    "status": "open",
    "priority": "normal",
    "created_at": "2026-09-25T09:41:07Z"
    }
    05How it works

    From sign-up to first reply in minutes.

    1. Step 01

      Create your workspace

      Sign up free. Your help center goes live at yourbrand.tickos.dev right away.

    2. Step 02

      Connect your domain

      Add the DNS records we give you. Support email runs on your own domain.

    3. Step 03

      Invite your team

      Unlimited teammates on every plan. Split the inbox into views that fit you.

    4. Step 04

      Automate and scale

      Publish articles, ship changelogs, broadcast updates and plug in the API.

    06Pricing

    Unlimited tickets and teammates. On every plan.

    Pay for email volume and advanced features — never per seat.

    Full pricing

    Free

    $0/mo

    • Unlimited tickets & teammates
    • 1,000 emails / month
    • 1 inbox · 1 API key

    Starter

    $19/mo

    • Everything in Free
    • 50,000 emails / month
    • Broadcast campaigns

    ProPopular

    $79/mo

    • Everything in Starter
    • 200,000 emails / month
    • Knowledge base, community & scheduling

    Enterprise

    $249/mo

    • Everything in Pro
    • 800,000 emails / month
    • White-label help center
    07FAQ

    Questions, answered.

    Can't find what you need? Talk to us.

    • A complete customer support hub: tickets, a help center with knowledge base, community and changelog, broadcasts, automations and transactional email — on your own domain and behind one REST API.

    NEW TICKET — from your team

    Your support, finally on rails.

    Create your workspace in two minutes. The free plan includes unlimited tickets, unlimited teammates and your own help center.

    Start for freeTalk to sales

    PLAN

    Free

    TICKETS

    Unlimited

    TEAMMATES

    Unlimited

    status: open